Dato

Own your support intelligence.

Dato turns your support history into evals and training data, so your AI support agent improves on your own data and survives every model switch.

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How Dato works Diagram: resolved support tickets flow into a set of tests, which flow into a better support agent. Resolved tickets your support history Tests what the agent actually did Better agent on your own data rerun before every model or prompt change How Dato works Diagram: resolved support tickets flow into a set of tests, which flow into a better support agent. Resolved tickets your support history Tests what the agent actually did Better agent on your own data rerun before every model or prompt change

Evals that come from your own history, not a benchmark.

Evals from your real tickets

Resolved tickets become tests that check what the agent actually did, not just what it said.

Privacy first

Personal data is scrubbed before anything is analyzed.

Carry it forward

Rerun the same tests before every model or prompt change.

Let’s talk about your support data.